Austin Driving School

Looking for a place that is a colossal waste of time? A place that doesn t value their customers and will give you incorrect info every step of the way. Do you like being hung up on? Do you enjoy speaking with rude incompetent people? Then ask your doctor if Austin Driving School is right for you. Here you will receive the promise of all your teen needs to prepare for their driver s test only to be given all of the wrong information. But don t worry, they will promise to get you in once every six...
Read full review months for your teen to practice driving so that by the time they are 35 they will be well prepared to take their driving test! Want to schedule the appointments you already paid for in advance to ensure your kid gets the practice they need? Well, I m sorry, we only do our schedule two weeks at a time so you ll have to call back and wait on hold for 3 hours while being hung up on to schedule your next appointment. They will also ensure that you get the wrong certificate so that when your teen goes to DPS to take the test they will need to sign up for an entirely different certificate and reschedule their appointment for several months down the road. This place is a disgrace to businesses everywhere. I ve never seen such incompetence in my life. They never apologize or make things right. They don t give a rats a** about actually helping teens learn to drive or their customers at all. Go literally anywhere but here!!

I passed the exam and I feel soooooo good about everything provided by Austin Driving School

If you respect yourself and your time, then dont bother with this company. It took me 6 months to realize the insanity of trying to get basic acknowledgement from this company. Tried to sign my son up for classes over a period of 6 months. Each time I was told to call another number (a fax machine, so no way to leave a message) to reach this specific location. There was only one time where an actual person answered and they said they were putting together a class time and would call me back. They...
Read full review never bothered to call me back, so I called back the main number multiple times and each time was told to just drive over there as they were really short staffed. The main number never had any idea about class times or offered to register us. I tried to be understanding and decided to repeatedly drive by the building and knock on the door, but there was never anyone there. I called one last time (today) and spoke to Michelle who told me that she would take my money (a first!), but it wont make a difference because now all of the classes for the summer are filled. I am wondering how they were all filled and how these other people even were able to sign up. I dont think this is a way to run a business or to treat clients, but it seems they get away with it because the service they provide isnt offered by other companies in the area. I wish I could get all the time that I wasted with this company back. Do not make the same mistake I did.

My son had a great experience with Austin Driving School. His instructor was Victor and he was super. He gave clear instructions and was calm with his approach. It was easy to learn from him and my son felt confident to take his driving test. He really enjoyed the lessons. He took his driving test at the Round Rock location and passed with flying colors. We had no problem with scheduling and the entire process was easy. From our experience, we would recommend the Austin Driving School!

Thanks to Carla and Frost. Especially Carla, who made an effort to talk to me so that I was not so nervous before the road test. Their detailed instructions and thorough considerations would be the main reason to recommend this driving school to my friends!

Went here just to take my road test - excellent experience, friendly people, I was in the office, through the test and back out in 30 minutes with the documents I needed to take to the DPS. Cant imagine the process being any smoother! Would recommend to anyone needing to get their license.

I cant remember the name of the instructor but she was awesome! the test was very simple. She understood that i was nervous to take my test and she was very considerate. I did not want to wait the extra month/ month and a half at the dps to get my license so i paid $70 at the austin driving school and passed the very first time! I would recommend that anyone take their test through austin driving school.

Very easy and organized place! I m glad to hear about them right on time! Thanks to Mr. Andrés who is very kind, patient and knows what he is doing!

I dont know anything about the program or curriculum because I didnt even begin to get that far. In my first call where I expressed curiosity about the course, whoever answered the call was very rude. Ive worked customer service for over 3 years and am generally understanding when it comes to customer interaction, but this was flat out disrespectful and if I acted this way at my job my boss would have words with me.

They took my money and then canceled the appointment with no refund for two months till now.